Verified Reviews of Best Western Plus Inntowner Madison
Below are the verified reviews from guests that we have booked recently:
"Excellent Service"
Overall Score5.0/ 5
Lyle was very friendly and helpful giving us directions.
Judith K. (Individual traveler, booked 1 room), from
27-Apr-2025 Verified Review, stayed from Sat Apr 26 to Sun Apr 27 2025 at a $177.99 average nightly rate.
"Clean, comfy rooms and caring staff."
Overall Score5.0/ 5
Very comfortable room and pleasant staff.
Roxanne O. (Individual traveler, booked 1 room), from
13-Apr-2025 Verified Review, stayed from Fri Apr 04 to Sun Apr 06 2025 at a $205.98 average nightly rate.
"Clean hotel convenient to the hospital with good breakfast!"
Overall Score4.0/ 5
Clean hotel convenient to the hospital with a good breakfast!
Yvonne B. (Individual traveler, booked 1 room), from
09-Apr-2025 Verified Review, stayed from Mon Apr 07 to Wed Apr 09 2025 at a $157.99 average nightly rate.
"Excellent Stay"
Overall Score5.0/ 5
Staff was exceptionally helpful. Room was clean and comfortable. Restaurant was top notch.
Kim G. (Individual traveler, booked 1 room), from
29-Mar-2025 Verified Review, stayed from Thu Mar 27 to Sat Mar 29 2025 at a $178.99 average nightly rate.
"Wonderful Hotel Experience"
Overall Score4.0/ 5
My experience at the hotel was wonderful. The staff seemed to really care about you having a nice clean room and food.
Jeanette N. (Individual traveler, booked 1 room), from
25-Mar-2025 Verified Review, stayed from Fri Mar 21 to Sun Mar 23 2025 at a $212.99 average nightly rate.
"Clean, comfortable, welcoming."
Overall Score5.0/ 5
The rooms were clean and comfy. The food available was excellent and all staff pleasant and accommodating.
Catherine G. (Individual traveler, booked 1 room), from
22-Mar-2025 Verified Review, stayed from Mon Mar 17 to Thu Mar 20 2025 at a $132.99 average nightly rate.
"Always Wonderful!"
Overall Score5.0/ 5
Wonderful hotel! We have stayed here almost monthly and have never been disappointed.
Barbara C. (Individual traveler, booked 1 room), from
18-Mar-2025 Verified Review, stayed from Tue Mar 18 to Wed Mar 19 2025 at a $132.99 average nightly rate.
"Clean, efficient, nice room, good breakfast."
Overall Score5.0/ 5
Excellent
Alan O. (Individual traveler, booked 1 room), from
09-Mar-2025 Verified Review, stayed from Thu Mar 06 to Mon Mar 10 2025 at a $139.99 average nightly rate.
"Excellent Stop."
Overall Score4.0/ 5
Clean, friendly staff and really nice breakfast included. Good pizza at the on site restaurant.
James G. (Individual traveler, booked 1 room), from
07-Mar-2025 Verified Review, stayed from Mon Mar 03 to Fri Mar 07 2025 at a $144.99 average nightly rate.
"Very Comfortable"
Overall Score5.0/ 5
Clean rooms. Comfortable bed. Loved the breakfast buffet and dinner menu. Very friendly staff.
Rita M. (Individual traveler, booked 1 room), from
26-Feb-2025 Verified Review, stayed from Tue Feb 25 to Thu Feb 27 2025 at a $144.99 average nightly rate.
"Very friendly staff."
Overall Score5.0/ 5
Stayed three nights. Food at morning breakfast was good. Food at the restaurant was very good. If I find myself in Madison again I will stay here again.
Kevin M. (Individual traveler, booked 1 room), from
17-Feb-2025 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2025 at a $136.99 average nightly rate.
"Clean, friendly and accommodating."
Overall Score5.0/ 5
Largest bath towels I have had inanyhotel.
Barbara C. (Individual traveler, booked 1 room), from
29-Jan-2025 Verified Review, stayed from Wed Jan 29 to Thu Jan 30 2025 at a $125.99 average nightly rate.
"Just overnight stay."
Overall Score5.0/ 5
Room was very comfortable and quite.
Roger C. (Individual traveler, booked 1 room), from
23-Jan-2025 Verified Review, stayed from Tue Jan 21 to Wed Jan 22 2025 at a $122.99 average nightly rate.
"Great hotel close to UW Hospital"
Overall Score5.0/ 5
Clean and safe. Good food. Friendly staff. Close to UW Hospital. Would recommend!
Audrey T. (Individual traveler, booked 1 room), from
15-Jan-2025 Verified Review, stayed from Tue Jan 14 to Thu Jan 16 2025 at a $150.14 average nightly rate.
"Hotel before surgery. Very nice hotel, clean and staff was excellent"
Overall Score5.0/ 5
Very nice hotel, clean and staff was excellent 👍😁👏🥳.
Roger G. (Individual traveler, booked 1 room), from
19-Dec-2024 Verified Review, stayed from Sun Dec 15 to Tue Dec 17 2024 at a $125.99 average nightly rate.
"Clean room. Awesome restaurant."
Overall Score5.0/ 5
Clean room. Awesome restaurant.
Barbara C. (Individual traveler, booked 1 room), from
14-Dec-2024 Verified Review, stayed from Thu Dec 12 to Sat Dec 14 2024 at a $127.99 average nightly rate.
"Weekend Experience"
Overall Score4.0/ 5
Well maintained hotel with incredibly comfy beds. Friendly front desk staff. Only disappointment was shuttle service was unreliable for the event I was attending.
Elizabeth I. (Individual traveler, booked 1 room), from
11-Nov-2024 Verified Review, stayed from Thu Nov 07 to Sat Nov 09 2024 at a $173.24 average nightly rate.
"Clean room and fantastic people ! Free shuttle was perfect."
Overall Score5.0/ 5
Very clean, quiet and friendly staff. Five
Gloria M. (Individual traveler, booked 1 room), from
29-Oct-2024 Verified Review, stayed from Mon Oct 28 to Tue Oct 29 2024 at a $159.99 average nightly rate.
"Very Enjoyable"
Overall Score5.0/ 5
I would highly recommend staying here. Very enjoyable!
Jason M. (Individual traveler, booked 1 room), from
14-Oct-2024 Verified Review, stayed from Fri Oct 11 to Sat Oct 12 2024 at a $162.98 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
The hotel was clean and the air conditioner worked so well as we are hot sleepers. All the staff were so kind and helpful. I'd definitely stay again.
Amanda P. (Individual traveler, booked 1 room), from
24-Jul-2024 Verified Review, stayed from Fri Jul 19 to Mon Jul 22 2024 at a $185.99 average nightly rate.
"Great hotel, freindly staff."
Overall Score5.0/ 5
The room was clean, beds were comfortable, drove me to my early morning appointment and allowed my sister and her husband to stay in the lobby till my appointment ended around 3:00.
Nancy S. (Individual traveler, booked 1 room), from
03-Jun-2024 Verified Review, stayed from Wed May 29 to Thu May 30 2024 at a $166.99 average nightly rate.
"The room was clean, comfortable. The staff was friendly. "
Overall Score5.0/ 5
The room was great and the staff was excellent. Would highly recommend.
Tina J. (Individual traveler, booked 1 room), from
18-May-2024 Verified Review, stayed from Tue May 14 to Wed May 15 2024 at a $152.99 average nightly rate.
"Great Place to Stay!"
Overall Score5.0/ 5
The hotel provided comfortable essentials for my brief stay. The lobby, cafe and sleeping room were clean and comfortable.
Linda F. (Individual traveler, booked 1 room), from
10-Apr-2024 Verified Review, stayed from Sun Apr 07 to Mon Apr 08 2024 at a $127.49 average nightly rate.
"The stay was very good. Enjoyed the breakfast buffet daily."
Overall Score4.0/ 5
Overall the stay was a good one. Very little disruption of my comings and goings and the shuttle was a huge asset.
Kim W. (Individual traveler, booked 1 room), from
31-Mar-2024 Verified Review, stayed from Sat Mar 09 to Mon Mar 11 2024 at a $171.99 average nightly rate.
"Nice Place Near UW Hospital"
Overall Score5.0/ 5
Unfortunately when I arrived in Madison, I received a phone call from my daughter in La Crosse and had to leave. I did however keep the room for my sister as her son is in the burn unit at UW Hospital. I'm thankful that my sister was able to stay.
Connie K. (Individual traveler, booked 1 room), from
15-Mar-2024 Verified Review, stayed from Tue Mar 12 to Wed Mar 13 2024 at a $157.99 average nightly rate.
"Very clean hotel, very friendly staff."
Overall Score4.0/ 5
Very accommodating from front desk to the shuttle driver named John. Made our stay much easier and comfortable. Room was very clean.
John M. (Individual traveler, booked 1 room), from
14-Mar-2024 Verified Review, stayed from Tue Mar 12 to Thu Mar 14 2024 at a $125.99 average nightly rate.
"Good Breakfast"
Overall Score5.0/ 5
Good breakfast. Nice sheets.
Tracey A. (Individual traveler, booked 1 room), from
07-Feb-2024 Verified Review, stayed from Tue Feb 06 to Wed Feb 07 2024 at a $118.99 average nightly rate.
"Excellent!"
Overall Score5.0/ 5
Excellent! Great room. Great food. Staff was very helpful and friendly. Will definitely return!
Debra D. (Individual traveler, booked 1 room), from
05-Feb-2024 Verified Review, stayed from Wed Jan 31 to Thu Feb 01 2024 at a $135.99 average nightly rate.
"Great place to stay!"
Overall Score5.0/ 5
Very nice rooms. Food was great. Personnel very friendly. Very enjoyable stay. will definitely return. Highly recommend.
Debra D. (Individual traveler, booked 1 room), from
05-Feb-2024 Verified Review, stayed from Wed Jan 31 to Thu Feb 01 2024 at a $135.99 average nightly rate.
"Comfortable Room"
Overall Score5.0/ 5
Comfortable room, friendly staff and shuttle was great.
Mary B. (Individual traveler, booked 1 room), from
21-Jan-2024 Verified Review, stayed from Wed Jan 17 to Fri Jan 19 2024 at a $136.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Plus Inntowner Madison
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Best Western PLUS InnTowner is the ideal hotel for your next visit to Madison, Wisconsin.Our recent renovation has placed us as one of the top 10 hotels in Madison.Located on the west side of the scenic UW campus, the InnTowner is a short walk to Camp Randall Stadium, many other UW sports venues and UW Hospital. Our free shuttle service (2 mile radius) offers a short drive to Madison''''s downtown shopping on State Street, to exceptional dining, shopping and entertainment at the Hilldale Mall as well as to Madison''''s renowned entertainment spots - including the Overture Center for the Arts. We also offer free airport pick-up and drop-off and parking.Our recently remodeled hotel has a wonderful, kind and helpful staff, offers an exceptional, complimentary hot breakfast buffet (with crisp bacon or sausage every morning for meat eaters), comfy rooms and is a great value for all! Other services and amenities include: Keurig Coffee Machines in each guest roomMicrowave and Mini Refrigerator in each Guest RoomIndoor Heated Swimming Pool, Whirlpool and Fitness Center176 Deluxe Guest Rooms and Suites – newly renovated in 2015Rooms feature Pillow top MattressesComplimentary wireless internet accessHighland Corner Grill Restaurant - onsite casual dining and lounge (opens at 4pm daily)24/7 Grab ‘n Go Market – featuring sandwiches, salads and snacks42” Flat Screen TV’s in Every Guest Room6,200 Square Feet of Flexible Meeting SpaceOur meeting facilities are designed to accommodate the needs of small to medium sized companies and groups. Meeting and banquet planners appreciate the features incorporated in over 6,200 square feet of meeting space, including the 180-person capacity Ameche Ballroom, and the tiered, state-of-the-art Graaskamp seminar room.We welcome sports teams - professional, college and high school -- and have hosted the UW Football Badgers since 1990. The InnTowner is the closest full-service hotel to all major athletic facilities.
Green Sustainability
We offer an internal recycling program.
Amenities / Features
Airport & Shuttle Information
Free shuttle service within a three mile radius of the hotel (based on availability).
Local Shuttle Info: 15 minutes to the airport in regular traffic. Approx. 7 miles.
Breakfast Information
Complimentary Deluxe Hot Breakfast Buffet featuring scrambled eggs, pancakes, hash browns, sausage or bacon, fruit, yogurt, cereal, coffee, etc. Over 25 items available!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Complimentary surface lot parking available. Shuttle services available within a 3 mile radius.
Internet / WiFI
Complimentary Wi-Fi in all guest rooms as well as meeting space.
Cleaning Policies
Public areas are sanitized and disinfected multiple times per day. Guestrooms are only cleaned upon checkout or upon request at this time, and all team members are donning personal protective equipment (PPE). As we are owned by the University of Wisconsin Hospital & Clinics Authority we are home to patients, doctors, nurses, and support staff throughout the year and observe a stringent, preventative cleaning process which benefits all of our valued guests and staff members. We are currently observing all Best Western Corporate mandated practices pertaining to preventative measures in public spaces, guestrooms, and staff only areas. Please reach out to us if you have any questions.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
