Verified Reviews of Hampton Inn & Suites Dallas The Colony Tx
Below are the verified reviews from guests that we have booked recently:
"Not Good"
Overall Score3.0/ 5
This was not a good stay. When I arrived for check in, there was no clerk. The sign on the desk said the clerk was walking the property and would be back soon. After 10 to 12 minutes, I left, went to a restaurant and came back 45 min later. The thermostat in the room would not work, no air or heat. Batteries in the thermostat on the wall were apparently dead but could not be fixed. The ice machine on the floor would not work. The soap dispenser was empty when I entered the shower the following day. It was not a good stay and I will not return.
Danny W. (Individual traveler, booked 1 room), from
13-Apr-2025 Verified Review, stayed from Sat Apr 12 to Sun Apr 13 2025 at a $139.00 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hampton Inn & Suites Dallas The Colony Tx
- 4.4 of 5Overall
- 4.4 of 5Amenities
- 5.0 of 5Location
- 4.6 of 5Cleanliness
- 4.4 of 5Comfort
- 4.5 of 5Condition
- 4.7 of 5Neighborhood
- 4.5 of 5Service
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Property Description
In the heart of The Colony, Hampton Inn & Suites Dallas-The Colony, TX is within a 5-minute drive of Hawaiian Falls The Colony and Andretti Indoor Karting & Games The Colony. This golf hotel is 4.2 mi (6.7 km) from The Shops at Legacy and 4.8 mi (7.7 km) from Stonebriar Centre Mall.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Make yourself at home in one of the 115 guestrooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Grandscape - 0.1 km / 0.1 mi
Hawaiian Falls The Colony - 1.3 km / 0.8 mi
Andretti Indoor Karting & Games The Colony - 1.5 km / 0.9 mi
Topgolf The Colony - 1.7 km / 1.1 mi
The Colony Five Star Complex - 2.4 km / 1.5 mi
Toyota Motor North America Headquarters - 4.4 km / 2.7 mi
Westin Stonebriar Resort Golf Course - 4.8 km / 3 mi
Lewisville Lake Environmental Learning Area - 5.5 km / 3.4 mi
Legacy West - 6.3 km / 3.9 mi
Stonebriar Village and Golf Course - 6.4 km / 4 mi
The Boardwalk at Granite Park - 6.5 km / 4 mi
Arbor Hills Nature Preserve - 6.5 km / 4.1 mi
Texas Health Presbyterian Hospital Plano - 6.6 km / 4.1 mi
The Shops at Legacy - 6.7 km / 4.2 mi
Riders Field - 7 km / 4.4 mi
The nearest airports are:
Dallas-Fort Worth Intl. Airport (DFW) - 30 km / 18.6 mi
Love Field Airport (DAL) - 38.7 km / 24.1 mi
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Amenities / Features
Airport & Shuttle Information
Dallas Love Field (21 miles), Dallas/Fort Worth Intl Airport (17 miles)
Local Shuttle Info: The hotel offers a complimentary local shuttle to locations within 3 miles of the hotel. If your guests will require shuttle service, please communicate with the hotel to reserve shuttle space.We DO NOT provide airport transportation. We recommend using a ride share service or taxi/airport shuttle service for transportation to and from airports.
Breakfast Information
Our hot breakfast buffet is served daily from 6:00 am to 10:00 am. Guests enjoy our daily rotating menu of hot items such as Egg White Frittatas, Scrambled Eggs, Omelets, Sausage, Bacon and much more. In addition, we offer fresh baked pastries, bagels, muffins, cereals, fresh fruit, smoothies, waffles with assorted flavors and toppings, and fresh pressed juices.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
No Pets Allowed.
Parking Info
Our spacious, well-lit parking lot offers complimentary parking for guests. For bus groups, we can block spaces so you do not have to worry about finding a place with enough room to maneuver a large vehicle. We offer to electric vehicle charging stations.
Internet / WiFI
Guests can stay connected with our complementary Wi-Fi and Internet Access through out the public areas and every room.
Misc Fees / Policies
- Self parking fee: USD 5.00 per day
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- 0.34 percent destination fee will be charged
We have included all charges provided to us by the property.
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
We’ve always been proud of the cleanliness of our hotel, and we know that keeping the hotel clean and sanitized is even more important now. We are committed to upholding the highest standard of cleanliness by continuing to work closely with Ecolab, a global leader in cleaning products. Ecolab has shared best practices and the latest products that may be useful to combat the spread of COVID-19. In addition to our daily cleaning efforts, we’re increasing the time spent cleaning and sanitizing, especially in our most frequented areas like elevators, restrooms, stairwells, and guest amenity areas. Hilton is in the process of rolling put "Clean Stay" a new cleanliness protocol in partnership with Lysol. We will update our standards to incorporate the latest recommendations as information becomes available and we will update our guests.
Contactless check-in is available
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.
