Great location. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.
Professional, friendly service, especially at the bar. Reception and management are fine, but housekeeping is below average. Great valet service. Room service could have been improved. Great concierge service. Recreation staff is nice. Hotel security is ok.
Regular internet service. Wifi quality could be improved.
Average rooms with standard beds. Outdated rooms with complaints about minibars, A/C, and cleanliness. Big rooms with lovely views, but poorly-maintained with poor furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.
Breakfast is decent but expensive.
Moderately clean hotel facilities. Bathrooms and rooms are untidy. Wellness & sports facilities could use better cleaning.
Spacious rooms, yet A/C, noise and comfort levels are substandard. So-so beds and bathroom size.
Value for money could be better. Pricey breakfast and dining.