Holiday Inn Express Hotel & Suites Rockford Loves Park An Ihg Hot

7552 Park Place Road, Loves Park, IL 61114 US near Exit 122 on I-39 (~5.7mi)

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2.5 Star Property Near Javon Bea Hospital - Riverside

IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.

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Very Good

4.0/5

Based on 326 guest reviews

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Free WiFi
Number of indoor pools - 1
Free newspapers in lobby
Free buffet breakfast
Free breakfast
Smoke-free property
Free self parking
Fitness facilities

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03/30/2023 - 03/31/2023

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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Holiday Inn Express Hotel & Suites Rockford Loves Park An Ihg Hot

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Verified Reviews of Holiday Inn Express Hotel & Suites Rockford Loves Park An Ihg Hot

Below are the verified reviews from guests that we have booked recently:

"Good Customer Service"

Overall Score4.0/ 5

Good customer service!

Colleen F. (Individual traveler, booked 1 room), from

01-Feb-2023 Verified Review, stayed from Tue Jan 31 to Wed Feb 01 2023 at a $118.00 average nightly rate.

" We recommend this hotel."

Overall Score4.0/ 5

Hotel was clean just like the last time we were there. We would recommend this hotel to anyone staying in this area as the rooms are well kept and the staff is very pleasant and accommodating.

Paulet A. (Group coordinator, booked 3 rooms), from

20-May-2022 Verified Review, stayed from Tue May 17 to Wed May 18 2022 at a $126.23 average nightly rate.

"HORRIBLE CUSTOMER SERVICE."

Overall Score4.0/ 5

My reservations were from March 26 27, 2022. The time was approximately 12:05 p.m. This was the most inhumane, heartless, inconsiderate, experience I've ever had in my life! First of all, I unknowingly made my reservations through a third party agency. After driving over four hours to Rockford for a medical appointment for my grandson, I unfortunately discovered that I did not have my wallet! I drove here with my three grandchildren who were all standing there with me. I explained this horror to the agent checking me in. I told him that I have my rental car paperwork with a lot of my personal information on it and another card with my name on it, but he insisted on seeing a picture ID. My identity could have easily been confirmed with the facility where my appointment was scheduled. I explained to him that my home is four hours away. He then suggested that I call someone and ask them to FAX a copy of my license. I told him that there's no one at the house, everyone is here with me. Then he asked for the credit card that I used to make my reservations. I replied, "I DO NOT have my wallet". At this point he said, "Let me call my supervisor". He called his supervisor who was equally non empathetic (explaining "this is policy"). At this point I, admittedly, became extremely frustrated and the volume of my voice elevated. Here I am standing here, after driving over four hours to get my grandson medical attention and I'm listening to someone tell me about policy. I am a retired 20 year veteran of the United States Air Force and I am very accustomed to policies. However, while serving my country with fellow service men and women, I never experienced the degree of non empathy that I experienced with these two individuals. I then requested the number to Holiday Inn corporate office, which I was not given, instead I was given the number to the third party agency that booked my reservation. After obtaining the correct number, I called the Holiday Inn corporate number. The representative was EXTREMELY understanding and compassionate, stating that this was an emergency and I should have been given more consideration. I was able to locate a picture of driver license in my phone, but the hotel refused to accept it due to my 'previous behavior'. My 'previous behavior' was based on my frustration of not being understood. This is customer service? I will forever pass the word to how I was treated at the Holiday Inn Express.

Regina M. (Individual traveler, booked 1 room), from

27-Mar-2022 Verified Review, stayed from Sat Mar 26 to Sun Mar 27 2022 at a $130.99 average nightly rate.

"Ripped Off"

Overall Score3.0/ 5

The price was totally different than what I agreed to pay and did prepay. Also the hotel clerk was very rude. This by far is the worst experience that I have had with Holiday Inn Express. I would like to know why the huge price difference.

Michael T. (Individual traveler, booked 1 room), from

16-Nov-2021 Verified Review, stayed from Sat Nov 13 to Sun Nov 14 2021 at a $150.10 average nightly rate.

"First time at this hotel, just what we were looking for."

Overall Score4.0/ 5

Great location, newer property, nice staff, very nice room, good parking.

Warren S. (Individual traveler, booked 1 room), from

20-Aug-2021 Verified Review, stayed from Thu Aug 19 to Sat Aug 21 2021 at a $188.99 average nightly rate.

"Great"

Overall Score4.0/ 5

Our stay. Staff was great especially Tina at the front desk. Super friendly and knowledgeable she helped us out bug time.

Joseph H. (Individual traveler, booked 1 room), from

05-Jul-2021 Verified Review, stayed from Sun Jul 04 to Mon Jul 05 2021 at a $112.99 average nightly rate.

"RESERVED with hotelPlanner. Asked for cancellation day of after event cancelled for weather."

Overall Score4.0/ 5

Had I booked directly with the hotel, my 1:45 pm cancellation request would have been accepted following the cancellation of the event in town was called for pending bad weather. However, because I booked with Hotel Planner which I did only because it was able to be cancelled they have a 10am THE DAY OF cancellation policy written in fine print AFTER YOUVE submitted your payment! The hotel gets fine reviews on line and I’m sure we would have enjoyed out stay. So this is a review of HotelPlanner :(.

Katie B. (Individual traveler, booked 1 room), from

17-Jan-2020 Verified Review, stayed from Fri Jan 17 to Sat Jan 18 2020 at a $76.90 average nightly rate.

"Not worth $180."

Overall Score2.0/ 5

We were given a king bed even though we had four guests as we were told queens were sold out. For paying $180 for a room it was very disappointing. Will look elsewhere to stay next tournament.

Rachael H. (Individual traveler, booked 1 room), from

10-Sep-2019 Verified Review, stayed from Sat Sep 07 to Sun Sep 08 2019 at a $141.87 average nightly rate.

"Under construction and needed."

Overall Score3.0/ 5

The first floor is under construction and the rooms need it. A minor thing that would make a huge difference is the room coffee. There are nice keurig machines, but the coffee supplies is horrible! Spend a few more pennies for name brand coffee. The hotel is extremely! Overpriced. We were here for a soccer tournament and the rate was jacked way up over normal!

George L. (Individual traveler, booked 1 room), from

08-Sep-2019 Verified Review, stayed from Sat Sep 07 to Sun Sep 08 2019 at a $141.87 average nightly rate.

Summary of Verified Reviews

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Property Description

With a stay at Holiday Inn Express Hotel & Suites Rockford-Loves Park, an IHG Hotel in Loves Park, you'll be within a 5-minute drive of Javon Bea Hospital - Riverside and Rivets Stadium. This hotel is 1.7 mi (2.7 km) from Rock Cut State Park and 3.5 mi (5.6 km) from Midway Village Museum.

A complimentary buffet breakfast is included.

Make yourself at home in one of the 119 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Javon Bea Hospital - Riverside - 1.9 km / 1.2 mi
Rivets Stadium - 2.2 km / 1.4 mi
Rock Cut State Park - 2.7 km / 1.7 mi
Midway Village Museum - 5.6 km / 3.5 mi
Midway Village & Museum Center - 5.8 km / 3.6 mi
CoCo Key Water Resort - 6.6 km / 4.1 mi
Elliot Park Skate Park - 7.5 km / 4.7 mi
Earl F. Elliott Park & Golf Course - 18 Hole - 7.6 km / 4.7 mi
Weis Morris DaySpa Salon - 7.7 km / 4.8 mi
OSF Saint Anthony Medical Center - 8.9 km / 5.6 mi
Anderson Japanese Gardens - 9.4 km / 5.9 mi
Newburg Village Golf Course - 9 Hole - 10.3 km / 6.4 mi
Hurricane Harbor Rockford - 10.4 km / 6.5 mi
Pepper Creek Gift & Flower Shop - 10.6 km / 6.6 mi
Quilter's General Store - 11.1 km / 6.9 mi

The nearest airports are:
Chicago O'Hare Intl. Airport (ORD) - 110.2 km / 68.5 mi
Rockford, IL (RFD-Greater Rockford) - 25.6 km / 15.9 mi

The preferred airport for Holiday Inn Express Hotel & Suites Rockford-Loves Park, an IHG Hotel is Chicago O'Hare Intl. Airport (ORD).

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Loves Park? This hotel has 888 square feet (80 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access and barbecue grills.

Green Sustainability

Green Engage

Amenities / Features

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Express check-in
No single-use plastic straws
Number of meeting rooms - 1
Conference space size (meters) - 80
Free WiFi
Braille or raised signage
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Internet access in public areas - high speed
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Free buffet breakfast
Free breakfast

Number of buildings/towers - 1
Total number of rooms - 119
Number of floors - 4

Professional property host/manager
LGBTQ friendly

Porter/bellhop
Business center
24-hour front desk
Barbecue grill(s)
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Computer station
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 888
Sustainability/community reinvestment (10% revenue or more)

Airport & Shuttle Information

Rockford International Airport - 19 miles - $35 approximated cost for taxi

Local Shuttle Info: Shuttle not offered

Breakfast Information

Complimentary hot breakfast buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet policy is $25.00 per day, up to 2 pets and max weight of 50 pounds per pet.

Parking Info

Parking Lot - Free of charge

Internet / WiFI

Wifi - Free of charge

Misc Fees / Policies

Pet fee: USD 50.00 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60�C/140�F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60�C/140�F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.