SureStay Plus Hotel by Best Western Albany Airport

200 Wolf Rd, Albany, NY 12205 US near Exit 4 (4) 24 on I-87 (~0.5mi)
2.5 Star Property Near Colonie Center Mall
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Poor
2.0/5

Based on 844 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free shopping center shuttle
  • Free buffet breakfast
  • Free area shuttle
  • Free airport transportation
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10/03/2022 - 10/04/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Plus Hotel by Best Western Albany Airport

Below are the verified reviews from guests that we have booked recently:
"Dirty, old, smelly, broken tv, dogs barking no electricity."
Overall Score1.0/ 5
Dirty, old, smelly, broken tv. No electr.
(Individual traveler, booked 1 room), from US flag
10-Sep-2022 Verified Review, stayed from Fri Sep 09 to Sat Sep 10 2022 at a $119.99 average nightly rate.
"Shabby to say the least."
Overall Score2.0/ 5
The sheets were clean. Desperate for renovation which is happening, but Best Western should close this down, renovate, then open. The grass isn't cut, landscape is as though abandoned. The tub and shower curtain were beyond nasty and visible under the old wornout couch was visible debris. I booked this with some service and the guy lied about this hotel. NEVER AGAIN.
(Individual traveler, booked 1 room), from US flag
06-Sep-2022 Verified Review, stayed from Fri Sep 02 to Sat Sep 03 2022 at a $119.99 average nightly rate.
"Clean & Well Kept Rooms & Pool"
Overall Score4.0/ 5
Clean and comfortable rooms. Nice area around pool and outside area. Everything was in good order.
(Individual traveler, booked 1 room), from US flag
30-Aug-2022 Verified Review, stayed from Fri Aug 26 to Sun Aug 28 2022 at a $97.49 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
So I placed my reservation the night before and when I called the 800 number through hotel planner the woman I spoke with assured me that I could check in first thing in the morning when I arrived, however when I got there the man behind the counter insisted that I could not check in at that time even though I told him the woman I spoke to the night before told me I could. He kept telling me check in was at 3pm which did not work for me. The hotel owner was arguing with another customer about her not being able to stay another night, I don’t know why. He (the owner) then told me if I wanted to check in early I had to pay another $40 to which I told him under no circumstances would I be paying another $40 for a room I already paid for when I was told while making the reservation that I could check in first thing in the am. After going back and forth and finally calling the 800 number while I had the woman on hold the owner said ‘oh you can check in now it’s no problem’ then started telling me about the woman he had been arguing with in front of me. The room was not terrible, the bathroom set up is a little odd because of the way the door was but it wasn’t anything unbearable.. however when I was checking out of my room it was someone else behind the counter and she was on the phone while I was patiently waiting to check out and she looked at me in complete disgust as if I had been an inconvenience to her (all while not saying anything just patiently waiting to check out) and then she said ‘what do you want? Are you here to work or what?’ Real rude staff. The hotel is currently being renovated so it isn’t the nicest looking right now and there’s only two floors and the second floor was extremely hot and smelled kind of funny. I will not be returning to this location again. It was a last minute need a room so it worked but the aggravation from the employees made me check out early, I was only there for about 12 hours before I decided to leave, didn’t even stay the night.
(Individual traveler, booked 1 room), from US flag
23-Jul-2022 Verified Review, stayed from Wed Jul 20 to Thu Jul 21 2022 at a $96.99 average nightly rate.
"Never got my wakeup call."
Overall Score2.0/ 5
Not Clean
(Individual traveler, booked 1 room), from US flag
21-Jul-2022 Verified Review, stayed from Mon Jul 18 to Tue Jul 19 2022 at a $97.99 average nightly rate.
"Hospitality and room was really great!"
Overall Score4.0/ 5
Great hospitality and room!
(Individual traveler, booked 1 room), from US flag
30-May-2022 Verified Review, stayed from Thu May 26 to Fri May 27 2022 at a $90.99 average nightly rate.
"One step above a total disaster."
Overall Score2.0/ 5
three days, no hot water, no housekeeping, we had to got to the desk for towels. Safety latch on the door was broken. Have always chosen BW. No more.
(Individual traveler, booked 1 room), from US flag
16-May-2022 Verified Review, stayed from Thu May 12 to Sun May 15 2022 at a $77.99 average nightly rate.
"Terrible Night"
Overall Score2.0/ 5
The Plus Side: Excellent Staff: friendly and attentive Nice Amenities: I didnt use it but it was nice to have a pool. Breakfast was served on time. Room was clean, bed was tightly made. The Minus: Thin Walls, I could hear my neighbors ALL NIGHT LONG. My family and I happened to be staying next to a room of high school or college kids who partied well into the AM. I could smell the pot smoke from under the door of our adjoining room. I would have complained but just drove 6 hours and just put on headphones. Unfortunately my wife and child didn't have headphones. Terrible Beds: quite literally the most uncomfortable night's sleep I've had in a very long time. Hard in some places, soft in others. Honestly, I might as well have slept on the floor by the way my back ached this morning. Awful Pillows: My bed had three separate pillows, all differing sizes, very cheap, very small and VERY uncomfortable. Soda and snack machines were ALL BROKEN. All of them, every single one. Didnt accept my crisp new dollar bills and then denied each of my four credit and debit cards. While the room was clean why was a broken chair left at a desk? The chair had a missing wheel and when I sat down on it I almost fell over backwards. Room didnt have a trash can. Bathtub REALLY needs to be cleaned of mold and mildew. Overall, I had a terrible evening at this Best Western whicb was a big surprise since Ive usually never had a single issue at other BW hotels across the nation. Would never stay there again not would I recommend anybody else. It felt run down and cheap.
(Individual traveler, booked 1 room), from US flag
30-Apr-2022 Verified Review, stayed from Fri Apr 29 to Sat Apr 30 2022 at a $71.11 average nightly rate.
"Reasonable price, good staff, comfortable room."
Overall Score4.0/ 5
The hotel was easy to find, right off the interstate. Room was on ground floor right off the pool area, very quiet. Were greeted with a smile and the bed was good.
(Individual traveler, booked 1 room), from US flag
17-Nov-2021 Verified Review, stayed from Mon Nov 15 to Tue Nov 16 2021 at a $65.99 average nightly rate.
"Disgusting dirty leak on floor filth under hed."
Overall Score1.0/ 5
Horrible Place
(Individual traveler, booked 1 room), from US flag
27-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $92.00 average nightly rate.
"Dirty garbage under bed leaking ceiling flood on floor."
Overall Score4.0/ 5
Disgusting. two calls to management with not return call.
(Individual traveler, booked 1 room), from US flag
23-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $92.00 average nightly rate.
"Dirty, lots of trash under bed and a puddle on floor near bed."
Overall Score1.0/ 5
Most disgusting place I’ve ever stayed in. Called 2x to speak to manager and general manager and they do not return call. Also over charge agreed booking.com price.
(Individual traveler, booked 1 room), from US flag
22-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $92.00 average nightly rate.
"Frightening, horrible misrepresented in advertisement."
Overall Score1.0/ 5
peeling paint, water stained and rusted pipes leaking thru ceiling, putrid smell of smoke in 'non smoking' room, dirty, stained shower curtain and tub, no accessibility/no elevator I use two canes and our room was on the 2nd floor at the opposite end of the building. Extremely disappointing and honestly disgusting.
(Individual traveler, booked 1 room), from US flag
12-Aug-2021 Verified Review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $89.10 average nightly rate.
"This Place should be closed."
Overall Score1.0/ 5
0/10
(Individual traveler, booked 1 room), from US flag
11-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $112.99 average nightly rate.
"Bad"
Overall Score1.0/ 5
Place was run down, dirty, smelled of marijuana in the hallways.
(Individual traveler, booked 1 room), from US flag
20-Jun-2021 Verified Review, stayed from Sat Jun 19 to Sun Jun 20 2021 at a $90.25 average nightly rate.
"Fun, relaxing and stress free."
Overall Score5.0/ 5
Awesome
(Individual traveler, booked 1 room), from US flag
12-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sat Jun 05 2021 at a $75.99 average nightly rate.
"Great locaton, food, cost and staff"
Overall Score5.0/ 5
Would stay there anytime and recommend it to anyone.
(Individual traveler, booked 1 room), from US flag
28-Jul-2019 Verified Review, stayed from Tue Jul 23 to Thu Jul 25 2019 at a $80.36 average nightly rate.
"Will Recommend"
Overall Score4.0/ 5
Attentive staff,clean room,breakfast was good.
(Individual traveler, booked 1 room), from US flag
19-May-2019 Verified Review, stayed from Thu May 16 to Fri May 17 2019 at a $94.51 average nightly rate.
"The pool is great."
Overall Score3.0/ 5
Average hotel nice pool Room was a little dated.
(Individual traveler, booked 1 room), from US flag
19-Mar-2019 Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2019 at a $66.96 average nightly rate.

Summary of Verified Reviews

Rated 51/100 based on reviews from all travelers.

Close to parking areas and the airport. Room needs to be improved. Pool should be renewed. Vibe is not too good. Beach is not so nice.

Location

81/100
104 reviews

Great location near lots of shopping. Decent parking, near the airport.

Service

62/100
248 reviews

Problems with management professionalism. Friendly service, and reception was okay. Hotel security can be an issue.

Pool

46/100
133 reviews

Pool in need of cleaning.

WiFi

45/100
7 reviews

Complaints about WiFi.

Breakfast

41/100
91 reviews

Breakfast affordable but not highly reviewed.

Beach

36/100
5 reviews

Beach is not so nice. No good beach sports.

Bar

33/100
10 reviews

Bar could improve.

Comfort

28/100
233 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Vibe

28/100
129 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

Room

27/100
507 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Food

22/100
44 reviews

Bad overall dining experience with a bad menu. Bad desserts & fruits.

Cleanliness

15/100
385 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

13/100
178 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Wellness Area

6/100
18 reviews

Poorly reviewed fitness area.

Rated 45/100 based on reviews from families.

Good access to airport.

Location

81/100
37 reviews

Great location near lots of shopping.

Service

65/100
64 reviews

Reception was relatively friendly but complaints about unprofessional service.

Pool

46/100
59 reviews

Pool in need of cleaning.

Breakfast

44/100
30 reviews

Breakfast can be improved.

Comfort

27/100
84 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Vibe

25/100
35 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

Room

23/100
166 reviews

Small, outdated rooms in need of better maintenance. Poor beds and room cleanliness, with a substandard TV. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Food

19/100
12 reviews

Dining experience could be nicer.

Cleanliness

11/100
136 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

11/100
54 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Wellness Area

5/100
5 reviews

Poorly reviewed fitness area.

Rated 46/100 based on reviews from couples.

Location is great.

Location

82/100
17 reviews

Great location.

Service

64/100
34 reviews

Friendly service and acceptable reception.

Pool

43/100
15 reviews

Pool should be renewed.

Breakfast

39/100
12 reviews

Breakfast can be improved.

Comfort

30/100
35 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Room

30/100
64 reviews

Rooms have problems with size, cleanliness, and maintenance. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem.

Food

26/100
8 reviews

Food could be better.

Vibe

22/100
18 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

16/100
42 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

14/100
21 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 45/100 based on reviews from solo travelers.

Location is great.

Location

83/100
5 reviews

Great location.

Service

63/100
16 reviews

Service is average, but very friendly.

Breakfast

40/100
5 reviews

Breakfast can be improved.

Comfort

29/100
12 reviews

Not very comfortable, with poor beds.

Room

24/100
25 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly-maintained rooms with subpar TVs.

Vibe

21/100
7 reviews

Vibe is not too good. Hotel could use some updating.

Cleanliness

14/100
17 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

12/100
13 reviews

Hotel buildings could use some improvement.

Rated 50/100 based on reviews from business travelers.

Good location.

Location

77/100
5 reviews

Great location.

Service

63/100
14 reviews

Service is average, but very friendly.

Pool

46/100
5 reviews

Pool should be renewed.

Breakfast

39/100
5 reviews

Breakfast can be improved.

Comfort

30/100
7 reviews

Not very comfortable, with poor beds.

Vibe

24/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Room

24/100
18 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms.

Cleanliness

18/100
13 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

14/100
8 reviews

Hotel buildings could use some improvement.

Rated 38/100 based on reviews from all travelers.

Close to parking areas and the airport. Room needs to be improved. Pool should be renewed. Vibe is not too good. Beach is not so nice.

Comfort

31/100
11 reviews

Not very comfortable, with poor beds.

Room

24/100
16 reviews

Poor beds in rooms needing some cleaning.

Food

20/100
8 reviews

Food and menu are not highly reviewed.

Cleanliness

17/100
14 reviews

Rooms could be cleaner.

Rated 40/100 based on reviews from families.

Comfort

31/100
11 reviews

Not very comfortable, with poor beds.

Room

24/100
14 reviews

Poor beds in rooms needing some cleaning.

Cleanliness

17/100
12 reviews

Rooms could be cleaner.

Rated 42/100 based on reviews from all travelers.

Close to parking areas and the airport. Room needs to be improved. Pool should be renewed. Vibe is not too good. Beach is not so nice.

Location

82/100
98 reviews

Great location near lots of shopping. Decent parking, near the airport.

Service

62/100
241 reviews

Problems with management professionalism. Friendly service, and reception was okay. Hotel security can be an issue.

Pool

46/100
127 reviews

Pool in need of cleaning.

WiFi

45/100
7 reviews

Complaints about WiFi.

Breakfast

42/100
88 reviews

Breakfast affordable but not highly reviewed.

Bar

37/100
9 reviews

Bar could improve.

Beach

36/100
5 reviews

Beach is not so nice. No good beach sports.

Comfort

28/100
219 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Vibe

28/100
125 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

Room

27/100
484 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Food

23/100
35 reviews

Complaints about dining experience with subpar desserts & fruits.

Cleanliness

15/100
366 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

13/100
175 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Wellness Area

6/100
18 reviews

Poorly reviewed fitness area.

Rated 40/100 based on reviews from families.

Good access to airport.

Location

82/100
34 reviews

Great location.

Service

65/100
62 reviews

Reception was relatively friendly but complaints about unprofessional service.

Breakfast

45/100
28 reviews

Breakfast can be improved.

Pool

45/100
55 reviews

Pool in need of cleaning.

Comfort

27/100
71 reviews

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

Vibe

26/100
32 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

Room

23/100
149 reviews

Small, outdated rooms in need of better maintenance. Poor beds and room cleanliness, with a substandard TV. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Food

19/100
7 reviews

Food could be better.

Amenities

11/100
53 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Cleanliness

9/100
123 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Wellness Area

5/100
5 reviews

Poorly reviewed fitness area.

Rated 41/100 based on reviews from couples.

Location is great.

Location

82/100
16 reviews

Great location.

Service

63/100
32 reviews

Friendly service and acceptable reception.

Pool

43/100
14 reviews

Pool should be renewed.

Breakfast

39/100
11 reviews

Breakfast can be improved.

Comfort

30/100
35 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Room

28/100
60 reviews

Rooms have problems with size, cleanliness, and maintenance. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem.

Food

26/100
6 reviews

Food could be better.

Vibe

21/100
17 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

16/100
38 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

13/100
20 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 44/100 based on reviews from solo travelers.

Location is great.

Location

83/100
5 reviews

Great location.

Service

63/100
16 reviews

Service is average, but very friendly.

Breakfast

40/100
5 reviews

Breakfast can be improved.

Comfort

29/100
12 reviews

Not very comfortable, with poor beds.

Room

24/100
25 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly-maintained rooms with subpar TVs.

Vibe

21/100
7 reviews

Vibe is not too good. Hotel could use some updating.

Cleanliness

14/100
17 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

12/100
13 reviews

Hotel buildings could use some improvement.

Rated 41/100 based on reviews from business travelers.

Good location.

Location

77/100
5 reviews

Great location.

Service

63/100
14 reviews

Service is average, but very friendly.

Pool

46/100
5 reviews

Pool should be renewed.

Breakfast

39/100
5 reviews

Breakfast can be improved.

Comfort

31/100
6 reviews

Not very comfortable, with poor beds.

Vibe

24/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Room

24/100
17 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms.

Cleanliness

19/100
12 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Amenities

14/100
8 reviews

Hotel buildings could use some improvement.

Review Semantics by TrustYou

Property Description

Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is within a 15-minute drive of University at Albany and Palace Theater. This hotel is 7.7 mi (12.4 km) from Washington Park and 8.3 mi (13.4 km) from Albany Medical Center.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5:30 AM to 10 AM.

Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Colonie Center Mall - 1.9 km / 1.2 mi
Northway Mall - 2.4 km / 1.5 mi
Pruyn House - 3.4 km / 2.1 mi
Albany County Hockey Facility - 3.9 km / 2.4 mi
Watervliet Shaker National Historic Site - 4.2 km / 2.6 mi
Siena College - 4.7 km / 2.9 mi
Albany NanoTech Complex - 4.9 km / 3 mi
Latham Farms - 4.7 km / 2.9 mi
Curtain Call Theater - 5.6 km / 3.5 mi
Westland Hills Park - 6 km / 3.7 mi
Westgate Plaza - 6.2 km / 3.9 mi
SEFCU Arena - 6.3 km / 3.9 mi
Crossgates Mall - 6.5 km / 4.1 mi
University at Albany - 7.7 km / 4.8 mi
Lions Park - 8 km / 5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 3.4 km / 2.1 mi
Schenectady, NY (SCH-Schenectady County) - 31.1 km / 19.3 mi
Hudson, NY (HCC-Columbia County) - 55.2 km / 34.3 mi

The preferred airport for SureStay Plus Hotel by Best Western Albany Airport is Albany Intl. Airport (ALB).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albany? This hotel has facilities measuring 5800 square feet (539 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request).

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Free RV, bus, truck parking
  • Wheelchair-accessible van parking
  • Uncovered parking
  • Meeting rooms
  • Conference space size (meters) - 539
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Accessible bathroom
  • 24-hour fitness facilities
  • Free shopping center shuttle
  • Free buffet breakfast
  • Number of buildings/towers - 1
  • Year Built - 1972
  • Total number of rooms - 153
  • Number of floors - 2
  • Professional property host/manager
  • No elevators
  • Free area shuttle
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Luggage storage
  • Free breakfast
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Conference center
  • Number of restaurants - 1
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Free self parking
  • Fitness facilities
  • Conference space
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5800
  • 24-hour business center

Airport & Shuttle Information

The Albany International Airport is located 1 mile from the hotel. Complimentary shuttle is provided to and from the airport daily from 4:30 am until midnight.

Local Shuttle Info: Our complimentary shuttle will take guests to and from the Airport, Albany Bus Terminal, Amtrack Train Station and anywhere up and down the 4 mile Wolf Road strip for shopping, dining and night life.

Breakfast Information

We offer a free complete full hot American breakfast BUFFET. Breakfast is served daily from 5:30 am - 10 am. It includes the standard bagels, fresh baked muffins, toast cold cereal, fruits, make your own Belgium waffles, juice and coffee, as well as scrambled eggs, a rotation of breakfast meat (bacon, ham , sausage, hash) as well as a rotation of made from scratch pancakes and french toast.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 2

Pet maximum weight in kg is 36

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel''s discretion. Pet rate is $20 per day with a $100 per week maximum.

Parking Info

Completely free parking for overnight hotel guests

Internet / WiFI

Free high speed fiber based internet that will never slow you down!

Misc Fees / Policies

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Group vs. Individual Rates at SureStay Plus Hotel by Best Western Albany Airport

Rate fluctuations of SureStay Plus Hotel by Best Western Albany Airport

The graph above is trends of room rates for both group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The lowest group discount displayed is 24.2% in the month of January 2021 and the highest average individual rate is $111 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Albany Airport in a month when rates are lower.

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