TRU by Hilton Staunton

120 Staunton Crossing, Staunton, VA 24401 US near Exit 222 on I-81 (~0.2mi)
2.5 Star Property Near Frontier Culture Museum
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Average
3.0/5

Based on 1371 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Free self parking
  • Fitness facilities
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10/03/2022 - 10/04/2022
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of TRU by Hilton Staunton

Below are the verified reviews from guests that we have booked recently:
"Bare Bones not a typical Hilton."
Overall Score3.0/ 5
This is a very modern design with furniture very much like IKEA in design. There is a massive TV 55 inches, other than the beds, the biggest thing in the room. No tubs here but II like the walk in shower.
(Group coordinator, booked 2 rooms), from US flag
28-May-2021 Verified Review, stayed from Fri May 28 to Sat May 29 2021 at a $134.99 average nightly rate.
"Nearly perfect !"
Overall Score4.0/ 5
This is a super clean place with a WONDERFUL front desk staff! Truly, I have never experienced such friendly front desk workers! My ONLY complaint is the heavy doors to the rooms, that slam as people come and go and there's not an easy way to keep them from latching if you are part of a group that wants to be able to go in and out of each other's rooms without someone having to open the door for you (as was the situation with me). However, the doors are a minor consideration. The things that are most important would get a five star rating from me.
(Individual traveler, booked 1 room), from US flag
26-Apr-2021 Verified Review, stayed from Mon Apr 19 to Tue Apr 20 2021 at a $107.99 average nightly rate.
"Very nice clean and modern room."
Overall Score4.0/ 5
Kenneth at front desk very helpful.
(Individual traveler, booked 1 room), from US flag
05-Apr-2021 Verified Review, stayed from Thu Apr 01 to Fri Apr 02 2021 at a $105.71 average nightly rate.
"First stay but not my last!"
Overall Score5.0/ 5
From entry to departure, I could not have asked for a more positive experience! Tru by Hilton will now be my first choice!
(Group coordinator, booked 2 rooms), from US flag
05-Jun-2020 Verified Review, stayed from Wed Jun 03 to Thu Jun 04 2020 at a $87.91 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 691 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 90/100 based on reviews from all travelers.

Excellent hotel. Easily accessible by car and offers nearby parking areas. Awesome vibe.

Cleanliness

93/100
138 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Location

91/100
58 reviews

Great location, near nice bars and restaurants. Excellent parking and car access.

Vibe

90/100
58 reviews

Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area.

Service

89/100
151 reviews

Efficient, friendly service with a nice reception.

Food

87/100
22 reviews

Food is great, especially the desserts.

Amenities

79/100
69 reviews

New facilities with a great entrance area. Beautiful architecture.

Breakfast

75/100
71 reviews

Tasty breakfast.

Room

64/100
196 reviews

Decent rooms overall, yet small with subpar furnishing. Modern and clean rooms with great TVs. Small but clean bathrooms. Poorly-maintained rooms with subpar kitchenettes.

Rated 88/100 based on reviews from families.

Nice TV. Great reception.

Cleanliness

93/100
17 reviews

Clean hotel facilities. Clean rooms.

Vibe

88/100
14 reviews

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

Service

87/100
20 reviews

Friendly service.

Location

85/100
6 reviews

Great location.

Amenities

79/100
12 reviews

New facilities.

Breakfast

72/100
6 reviews

Tasty breakfast.

Room

53/100
25 reviews

Rooms are clean and decent overall with okay beds. Small rooms with below average bathrooms and poor maintenance.

Comfort

44/100
14 reviews

Uncomfortable, small rooms, with decent beds.

Rated 83/100 based on reviews from couples.

Pleasant entrance area. Great desserts & fruits.

Cleanliness

93/100
17 reviews

Clean hotel facilities. Clean rooms.

Location

91/100
10 reviews

Great location.

Service

89/100
12 reviews

Friendly service.

Amenities

80/100
10 reviews

Nice building.

Breakfast

77/100
13 reviews

Tasty breakfast.

Room

56/100
25 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

Comfort

44/100
19 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 84/100 based on reviews from solo travelers.

Clean. Fantastic service.

Cleanliness

94/100
7 reviews

Clean.

Service

89/100
7 reviews

Fantastic service.

Amenities

82/100
5 reviews

Nice building.

Room

55/100
8 reviews

Room is all right.

Rated 84/100 based on reviews from all travelers.

Excellent hotel. Easily accessible by car and offers nearby parking areas. Awesome vibe.

Cleanliness

93/100
138 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Location

91/100
58 reviews

Great location, near nice bars and restaurants. Excellent parking and car access.

Vibe

90/100
58 reviews

Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area.

Service

89/100
151 reviews

Efficient, friendly service with a nice reception.

Food

87/100
22 reviews

Food is great, especially the desserts.

Amenities

79/100
69 reviews

New facilities with a great entrance area. Beautiful architecture.

Breakfast

75/100
71 reviews

Tasty breakfast.

Room

64/100
196 reviews

Decent rooms overall, yet small with subpar furnishing. Modern and clean rooms with great TVs. Small but clean bathrooms. Poorly-maintained rooms with subpar kitchenettes.

Rated 85/100 based on reviews from families.

Nice TV. Great reception.

Cleanliness

93/100
17 reviews

Clean hotel facilities. Clean rooms.

Vibe

88/100
14 reviews

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Stylish hotel.

Service

87/100
20 reviews

Friendly service.

Location

85/100
6 reviews

Great location.

Amenities

79/100
12 reviews

New facilities.

Breakfast

72/100
6 reviews

Tasty breakfast.

Room

53/100
25 reviews

Rooms are clean and decent overall with okay beds. Small rooms with below average bathrooms and poor maintenance.

Comfort

44/100
14 reviews

Uncomfortable, small rooms, with decent beds.

Rated 83/100 based on reviews from couples.

Pleasant entrance area. Great desserts & fruits.

Cleanliness

93/100
17 reviews

Clean hotel facilities. Clean rooms.

Location

91/100
10 reviews

Great location.

Service

89/100
12 reviews

Friendly service.

Amenities

80/100
10 reviews

Nice building.

Breakfast

77/100
13 reviews

Tasty breakfast.

Room

56/100
25 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

Comfort

44/100
19 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Rated 82/100 based on reviews from solo travelers.

Clean. Fantastic service.

Cleanliness

94/100
7 reviews

Clean.

Service

89/100
7 reviews

Fantastic service.

Amenities

82/100
5 reviews

Nice building.

Room

55/100
8 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

A stay at Tru By Hilton Staunton places you in the heart of Staunton, a 4-minute drive from Frontier Culture Museum and 5 minutes from Mary Baldwin College. This hotel is 14.7 mi (23.6 km) from Shenandoah National Park and 14.3 mi (23 km) from Blue Ridge Parkway North Entrance.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary continental breakfast is served daily.

Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Frontier Culture Museum - 2.5 km / 1.6 mi
R.R. Smith Center for History & Art - 4.3 km / 2.7 mi
The Woodrow Wilson Presidential Library - 4.3 km / 2.7 mi
Wilson Park - 4.3 km / 2.7 mi
American Shakespeare Center - 4.3 km / 2.7 mi
The Camera Heritage Museum - 4.5 km / 2.8 mi
Trinity Episcopal Church - 4.6 km / 2.8 mi
Mary Baldwin College - 4.7 km / 2.9 mi
Betsy Bell Park - 5.4 km / 3.3 mi
Staunton Public Library - 6.2 km / 3.8 mi
Gypsy Hill Park - 6.6 km / 4.1 mi
Montgomery Hall Park - 10.1 km / 6.3 mi
Factory Antique Mall - 10.4 km / 6.5 mi
Viette's Gardens - 11.8 km / 7.3 mi
P. Buckley Moss Gallery - 14.9 km / 9.2 mi

The nearest major airport is Weyers Cave, VA (SHD-Shenandoah Valley Regional) - 27.6 km / 17.2 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a communal living room.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Shared microwave
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Free continental breakfast
  • Total number of rooms - 90
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Free breakfast
  • Grocery/convenience store
  • Business center
  • 24-hour front desk
  • Water dispenser
  • Electric car charging station
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Elevator
  • Free self parking
  • Fitness facilities
  • Computer station
  • Wheelchair accessible path of travel
  • 24-hour business center

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc Fees / Policies

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About TRU by Hilton

  • Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
  • Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
  • To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
  • Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
  • Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
  • Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

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