Verified Reviews of Red Roof Inn Chapel Hill Unc
Below are the verified reviews from guests that we have booked recently:
"No coffee pot no chair no where to sit anything sink no room for a toothbrush or anything."
Overall Score2.0/ 5
Not at all pleased never stay there again.
Phyllis H. (Individual traveler, booked 1 room), from
09-Feb-2023 Verified Review, stayed from Mon Feb 06 to Tue Feb 07 2023 at a $85.99 average nightly rate.
"Covid"
Overall Score2.0/ 5
basically I was in a state of emergency, there at the Inn. no maid ever knocked on my door to offer any services! I had to ask, my entire 6 day stay. ! Also, I got sick with Covid 19 in your motel! according to my Staff person !
Val P. (Individual traveler, booked 1 room), from
03-Feb-2023 Verified Review, stayed from Mon Jan 30 to Tue Jan 31 2023 at a $77.99 average nightly rate.
"Disappointed again at Red Roof in."
Overall Score2.0/ 5
While trying to check in which was prepaid, I was told that my card was declined. I had two proofs that it was paid and it took 40 minutes for us to check in. There was three people in the room and we only had two towels.
David G. (Individual traveler, booked 1 room), from
08-Jan-2023 Verified Review, stayed from Fri Jan 06 to Sat Jan 07 2023 at a $74.79 average nightly rate.
"Excellent Location"
Overall Score3.0/ 5
Excellent location for this trip.
Lorraine E. (Individual traveler, booked 1 room), from
05-Mar-2022 Verified Review, stayed from Thu Mar 03 to Fri Mar 04 2022 at a $74.99 average nightly rate.
"Dissatisfied"
Overall Score1.0/ 5
Room smelled bad. Sound carried in from parking lot and next room, making it hard to sleep. Inadequate surfaces for luggage. No coffee pot.
Elaine H. (Individual traveler, booked 1 room), from
10-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $61.99 average nightly rate.
"Handicap Parking"
Overall Score3.0/ 5
Construction workers parking in reserved parking for handicapped. Only leave small space to park.
Stanley B. (Individual traveler, booked 1 room), from
09-Sep-2021 Verified Review, stayed from Wed Sep 08 to Fri Sep 10 2021 at a $69.12 average nightly rate.
"Got sick and didn’t even go in the room."
Overall Score4.0/ 5
Had a virus I couldn’t even lift my head. Nausea,vomiting.
Sheila I. (Individual traveler, booked 1 room), from
24-Jun-2021 Verified Review, stayed from Wed Jun 16 to Thu Jun 17 2021 at a $81.99 average nightly rate.
"Never stayed there because no amenities were provided."
Overall Score1.0/ 5
No fridge, microwave or coffee pot in room.
Randall S. (Individual traveler, booked 1 room), from
30-Oct-2020 Verified Review, stayed from Wed Oct 28 to Fri Oct 30 2020 at a $64.99 average nightly rate.
"I was very comfortable."
Overall Score4.0/ 5
Great customer service especially front of the house and housekeeping.
James M. (Individual traveler, booked 1 room), from
30-May-2020 Verified Review, stayed from Fri May 29 to Sat May 30 2020 at a $55.99 average nightly rate.
"Good"
Overall Score3.0/ 5
All good but will take own nite lite and pillow if use again.
Jerry D. (Individual traveler, booked 1 room), from
06-Aug-2019 Verified Review, stayed from Sun Jul 28 to Mon Jul 29 2019 at a $49.29 average nightly rate.
"Non smoking establishment smelled like smoke."
Overall Score2.0/ 5
Small room very small bathroom. Sketchy area. Smelled like smoke. Had to go buy a room deodorizer. Bed was comfy but I kept itching. Last day I looked under the sheet and the mattress pad really needed washed!
Karl W. (Individual traveler, booked 1 room), from
14-May-2019 Verified Review, stayed from Sat May 11 to Tue May 14 2019 at a $117.29 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Red Roof Inn Chapel Hill Unc
- 3.6 of 5Overall
- 3.3 of 5Amenities
- 2.9 of 5Location
- 3.7 of 5Cleanliness
- 3.7 of 5Comfort
- 3.6 of 5Condition
- 4.0 of 5Neighborhood
- 4.0 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Red Roof Inn Chapel Hill - UNC in Durham, you'll be within a 10-minute drive of Duke University and University Mall. This motel is 3.8 mi (6.1 km) from University of North Carolina and 4 mi (6.4 km) from Franklin Street.
Stay in one of 114 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
University Mall - 4.1 km / 2.5 mi
University of North Carolina - 6.1 km / 3.8 mi
Horace Williams House - 6.2 km / 3.9 mi
Franklin Street - 6.4 km / 4 mi
Coker Arboretum - 6.5 km / 4.1 mi
Morehead Planetarium - 6.6 km / 4.1 mi
Waller Family Farm - 6.7 km / 4.1 mi
Memorial Hall - 6.9 km / 4.3 mi
Ackland Art Museum - 7.1 km / 4.4 mi
North Carolina Botanical Garden - 7.2 km / 4.5 mi
PlayMakers Repertory Company - 7.3 km / 4.5 mi
Paul Green Theatre - 7.5 km / 4.7 mi
Mechanics & Farmers Bank - 7.5 km / 4.7 mi
Gimghoul Castle - 7.8 km / 4.8 mi
The Carolina Basketball Museum - 8 km / 5 mi
The preferred airport for Red Roof Inn Chapel Hill - UNC is Raleigh-Durham International Airport (RDU) - 27.5 km / 17.1 mi
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Amenities / Features
Airport & Shuttle Information
RDU
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Coffee served in Lobby from 6:00 AM - 10:00 AM
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet max weight (per pet) in lb is 80
Maximum number of pets per room 1
Pet max weight (per pet) in kg is 36
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guestroom. When you walk your pet on property, please be considerate
Internet / WiFI
Free Wi-Fi/Internet Access
Misc Fees / Policies
- Pet fee: USD 77
- Service animals are exempt from fees
- Early check-in fee: USD 20.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
- Contactless check-out is available.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
All rooms are cleaned daily.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
- 400+ economy and pet-friendly hotels
- Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
- Free continental breakfast at select locations
- Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.