Verified Reviews of Embassy Suites Hotel Des Moines Downtown
Below are the verified reviews from guests that we have booked recently:
"We have enjoyed our stay!"
Overall Score4.0/ 5
Richard, who was pushing around a bin in the lobby, was nice enough to take our picture so we could all be in it! Food was delicious at Liberty's and breakfast was great.
Michael P. (Individual traveler, booked 1 room), from
14-Apr-2025 Verified Review, stayed from Sun Apr 13 to Tue Apr 15 2025 at a $132.99 average nightly rate.
"Problems"
Overall Score2.0/ 5
Hotel was not clean or well kept. Carpet was ripped, bedding was unsatisfactory, there was grime on floor tiles. Reserved the room on my credit card but used my debit card for incidentals upon check in, politely asked the credit card be charged for the room, I was then charged in my debit card, then the money was refunded and then recharged a day later. The entrance/exit into the parking garage is a SEVERE hazard but based on the state of the the rooms I’m guessing this will not be addressed. At a bare minimum the key pad to enter the garage could be moved.
Joseph E. (Individual traveler, booked 1 room), from
14-Apr-2025 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2025 at a $161.91 average nightly rate.
"Super"
Overall Score5.0/ 5
Excellent
Randy C. (Individual traveler, booked 1 room), from
04-Feb-2025 Verified Review, stayed from Sat Feb 01 to Sun Feb 02 2025 at a $119.20 average nightly rate.
"Nice accommodations, great amenities."
Overall Score4.0/ 5
We enjoyed our stay, enjoyed the happy hour and breakfast. Very nice room. We would stay there again.
Gwen G. (Individual traveler, booked 1 room), from
03-Feb-2025 Verified Review, stayed from Sat Feb 01 to Sun Feb 02 2025 at a $149.46 average nightly rate.
"Great Weekend Stay With Friends!"
Overall Score5.0/ 5
We loved our stay at Embassy Suites! Great facility! Great room! Great snacks and drinks at Happy Hour! Fantastic breakfast! Friendly service!
Diane C. (Individual traveler, booked 1 room), from
12-Jan-2025 Verified Review, stayed from Sat Jan 11 to Sun Jan 12 2025 at a $134.42 average nightly rate.
"Hotel Rating"
Overall Score5.0/ 5
I absolutely love this hotel. I don’t stay anywhere else when I come to Des Moines. For the first time, the teen church guests were seriously out of control. The staff did get the kids under control but I didn’t see the kids chaperone in sight. Anyway, love the restaurant and breakfast! Very professional staff everywhere!
Eric H. (Individual traveler, booked 1 room), from
01-Jan-2025 Verified Review, stayed from Sun Dec 29 to Mon Dec 30 2024 at a $121.26 average nightly rate.
"Great Location"
Overall Score4.0/ 5
Can't beat the location. Staff very friendly and helpful and rooms clean and nice, if not a little dated.
Eva P. (Individual traveler, booked 1 room), from
04-Aug-2024 Verified Review, stayed from Wed Jul 31 to Fri Aug 02 2024 at a $292.04 average nightly rate.
"Pleasant"
Overall Score4.0/ 5
Comfortable
Thomas D. (Individual traveler, booked 1 room), from
29-Jul-2024 Verified Review, stayed from Thu Jul 25 to Sat Jul 27 2024 at a $157.99 average nightly rate.
"Very Good Food!"
Overall Score4.0/ 5
Food was very good! Staff great!
Adrienne H. (Individual traveler, booked 1 room), from
07-Apr-2024 Verified Review, stayed from Fri Apr 05 to Sun Apr 07 2024 at a $296.71 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Embassy Suites Hotel Des Moines Downtown
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
This all-suite downtown Des Moines hotel has the privilege of being the closest hotel to the Iowa State Capitol campus. Our hotel is ideally situated among the trendy eateries and shopping of the Historic East Village, and the nightlife of the Court Avenue Entertainment District. Enjoy the spacious, modern Des Moines lodging provided by 234 two-room suites with amenities such as two 37-inch LCD HD televisions, high-speed internet access, and local photography and artwork adorning the suite walls. Step into true Des Moines hospitality with the beautiful open atrium lobby. Take advantage of great on-site services such as an indoor pool and a modern fitness center.All guests at our downtown hotel in Des Moines, IA wake up to a complimentary cooked-to-order breakfast with a variety of options to choose from. Liberty''s - an Iowa Grill, offers great American food in a relaxed environment. When you return to this Des Moines hotel after your day, the nightly Manager’s Reception* offers you what you need—refreshing beverages and warm conversation. This all-suite hotel features 15,000 sq. ft. of flexible single-level meeting space. With multiple meeting rooms in the conference center, we host meetings both large and small, and the ballroom hosts banquets for up to 700 people. The ballroom is the perfect setting for wedding receptions, and our conference center offers great flexibility and accommodations for conferences.
Green Sustainability
We allow guests to skip housekeeping services by day and received a $5 pantry voucher each day housekeeping is declined.
Amenities / Features
Airport & Shuttle Information
Des Moines International Airport- 7 milesComplimentary airport shuttle service available daily from 5a-11p
Local Shuttle Info: Complimentary shuttle service on the half hour within a 2 mi radius of the hotel from 5am-11pm
Breakfast Information
Complimentary breakfast buffet with made-to-order pancakes and omelets.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets allows up to 75 lbs per room with $75.00 + Tax Parking Info
Valet Parking – On Site0-4 hours - $8.00 (tax included) 4-8 hours - $15.00 (tax included) Overnight - $25.00 + taxSelf-Parking – City Garage$1.00 per hour up to 7 hoursMaximum of $7.00 for 12 hoursMaximum of $10.00 for 24 hoursStreet ParkingMeters are enforced 9:00am-9:00pm daily Monday-Saturday, Excluding Holidays
Internet / WiFI
Complimentary access for all Hilton Honors members regardless of status. $4.95 per 24 hours for non-Hilton Honors members.
About Embassy Suites
- Free Cooked-to-Order Breakfast
- Offer spacious Two-Room Suites great for groups or large families
- Free snacks and drinks during evening reception for all ages
- Can pre-order services online before arriving
The Embassy Suites highlights above are subject to change without notice.
