Verified Reviews of Sheraton San Diego Resort
Below are the verified reviews from guests that we have booked recently:
"Canceled Flight"
Overall Score5.0/ 5
We were treated well by all hotel employees, enjoyed dinner at the restaurant. The shuttle was a big help.
Marion K. (Individual traveler, booked 1 room), from
03-Apr-2025 Verified Review, stayed from Mon Mar 31 to Tue Apr 01 2025 at a $188.99 average nightly rate.
"Room was duty and toilet was clock."
Overall Score2.0/ 5
Service was not good at all and the rstaurante service and food was good either.
Juan R. (Individual traveler, booked 1 room), from
25-Mar-2025 Verified Review, stayed from Sat Mar 22 to Sun Mar 23 2025 at a $226.99 average nightly rate.
"Perfection!"
Overall Score5.0/ 5
My stay was very enjoyable, food was delicious, service was impressive. I will definitely stay again.
Darcy R. (Individual traveler, booked 1 room), from
19-Mar-2025 Verified Review, stayed from Mon Mar 17 to Tue Mar 18 2025 at a $239.99 average nightly rate.
"Draft in Room."
Overall Score2.0/ 5
There was a draft by the sliding door.
Yvette M. (Individual traveler, booked 1 room), from
11-Mar-2025 Verified Review, stayed from Thu Mar 06 to Fri Mar 07 2025 at a $186.99 average nightly rate.
"Very Pleasant Stay"
Overall Score5.0/ 5
We made our reservation at the last minute due to flight cancellation. Reservationist was excellent and front desk person, Ryan, was gracious and helpful and also gave us a very early check in for which we were grateful. Room was clean, beautiful view.
Kathleen G. (Individual traveler, booked 1 room), from
09-Jan-2025 Verified Review, stayed from Fri Jan 03 to Sat Jan 04 2025 at a $145.99 average nightly rate.
"Very Nice Place to Stay!"
Overall Score5.0/ 5
The hotel staff was very helpful and professional. The room was very nice and in order. Well maintained or remodeled. Food and sports brewery was great! The other restaurant was also very good! I will be staying here again in June when I return to San Diego for my granddaughter’s graduation.
Mark M. (Individual traveler, booked 1 room), from
04-Dec-2024 Verified Review, stayed from Sun Dec 01 to Mon Dec 02 2024 at a $112.00 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Excellent
Linda L. (Individual traveler, booked 1 room), from
01-Dec-2024 Verified Review, stayed from Thu Nov 28 to Fri Nov 29 2024 at a $145.95 average nightly rate.
"Close to downtown and seaport village."
Overall Score3.0/ 5
The hotel's location to downtown and seaport village was good.
Kimberly H. (Individual traveler, booked 1 room), from
08-Oct-2024 Verified Review, stayed from Thu Oct 03 to Sun Oct 06 2024 at a $252.99 average nightly rate.
"Good Time!"
Overall Score5.0/ 5
Great bed! I also appreciated the overall tranquility, like the hall was quiet and the lobby was so inviting.
Edna W. (Individual traveler, booked 1 room), from
17-Sep-2024 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2024 at a $267.99 average nightly rate.
"Great experience will go back."
Overall Score5.0/ 5
Spotless room, great view and had everything we needed.
Linda P. (Individual traveler, booked 1 room), from
20-Aug-2024 Verified Review, stayed from Sat Aug 17 to Sun Aug 18 2024 at a $255.00 average nightly rate.
"High Priced"
Overall Score4.0/ 5
High priced but it’s California. People smoking in room next door.
Todd C. (Individual traveler, booked 1 room), from
13-Jul-2024 Verified Review, stayed from Sun Jul 07 to Thu Jul 11 2024 at a $234.91 average nightly rate.
"Review"
Overall Score5.0/ 5
Excellent customer service, very clean hotel and very relaxed environment.
Jackie G. (Group coordinator, booked 2 rooms), from
18-Jun-2024 Verified Review, stayed from Wed Jun 12 to Sun Jun 16 2024 at a $250.99 average nightly rate.
"Ideal quiet location after a long flight."
Overall Score4.0/ 5
Ideal quiet location after a long flight.
Glen M. (Individual traveler, booked 1 room), from
15-Jun-2024 Verified Review, stayed from Wed Jun 12 to Thu Jun 13 2024 at a £173.66 average nightly rate.
"We had a great stay during Gator by The Bay!"
Overall Score5.0/ 5
We came for the Gator by the Bay event and our stay was great; the staff was great.
Frederick P. (Individual traveler, booked 1 room), from
14-May-2024 Verified Review, stayed from Sat May 11 to Sun May 12 2024 at a $274.00 average nightly rate.
"Wonderful, beautiful, excellent!"
Overall Score5.0/ 5
Wonderful, beautiful, excellent!
Elizabeth R. (Individual traveler, booked 1 room), from
03-May-2024 Verified Review, stayed from Tue Apr 30 to Fri May 03 2024 at a $258.99 average nightly rate.
"Enjoyed my stay and the conference venue."
Overall Score4.0/ 5
Accommodations were lovely.
Christina W. (Group coordinator, booked 2 rooms), from
28-Apr-2024 Verified Review, stayed from Tue Apr 23 to Fri Apr 26 2024 at a $239.00 average nightly rate.
"Nice Hotel, Great Food, Near Airport!"
Overall Score5.0/ 5
I sometimes will stay here if I have an early flight. Everyone was very nice, I had a meal that was great as well.
Donna R. (Individual traveler, booked 1 room), from
25-Mar-2024 Verified Review, stayed from Sun Mar 24 to Mon Mar 25 2024 at a $200.00 average nightly rate.
"Terrific Room & Service!"
Overall Score4.0/ 5
Our room in the new tower was terrific. Agent at check-in was terrific.
Ilean H. (Individual traveler, booked 1 room), from
04-Mar-2024 Verified Review, stayed from Sun Mar 03 to Mon Mar 04 2024 at a $180.00 average nightly rate.
"Good Hotel Stay"
Overall Score4.0/ 5
Very good!
Sharon H. (Individual traveler, booked 1 room), from
26-Feb-2024 Verified Review, stayed from Wed Feb 21 to Fri Feb 23 2024 at a $188.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Sheraton San Diego Resort
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Sheraton San Diego embodies the true essence of San Diego, California – water front location, boats, palm trees, resort casual and open air! From the moment you walk in the door the hotel offers a true California atmosphere. All guestrooms have recently been remodeled and embrace the coastal theme of California. The complimentary airport shuttle transportation from the airport to the hotel allows for relaxation and ease of arrival after a long flight. EVERY newly remodeled coastal themed guestroom at the Sheraton San Diego has a private balcony for guests to enjoy the view of the marina, downtown San Diego, and the San Diego Bay where Cruise ships and Military Ships can be seen! Service – our staff has won awards for friendliness and anticipating guest’s needs. Our entire team realizes how important you and your guests are to the hotel.The Culinary Team at the Sheraton San Diego Hotel & Marina has won Caterer of the Year – this is our 11th year in a row! We have proven our consistency in delivering on our promises, many of our senior staff members have been with us for 20 years and longer.With complimentary state of the art fitness center facilities available 24 hours a day, spa, numerous dinning options on site including a full-service Starbucks location, jogging trails, and fun activities onsite your visit to San Diego and your stay at the Sheraton San Diego Hotel & Marina is sure to be a success.
Green Sustainability
Sheraton San Diego Hotel & Marina is dedicated to making our urban resort more environmentally friendly, or “green.” We’re aware that lodging is the fourth most intensive user of energy in the United States commercial sector, and by doing our part to improve our energy efficiency and consumption we’re helping to reduce the greenhouse emissions that impact global climate change. Reductions in the use of hazardous cleaning materials, energy consumption and waste disposal all contribute to protecting the land, air and water resources in our local communities.Energy & Water Conservation:High-efficiency lighting in guest rooms & public areasOccupancy sensorsWater conserving fixturesSmart irrigation practicesRegular preventive maintenanceMake A Green Choice program rewards guests for choosing to conserve natural resources in their guest roomFuel Cell Power Technology. This "Ultra-Clean" source of electricity is produce on-site. No combustion reaction required; energy is created by combining hydrogen fuel and oxygen from the air to produce electricity with the added bonus of heat and water as byproductsPools and hot water supply heated with byproduct heat from our fuel cellsOptimized heating, ventilating and air conditioning system through commissioning effortsENERGY STAR® appliances & electronics Energy-efficient HVAC, computerized building automation system Film-covered and energy-efficient windows installed on all guest rooms and public areasWaste Minimization & Environmentally Responsible Purchasing:RecyclingDumpster monitoringOrganic waste compostingElimination of styrofoam packagingEnvironmentally preferred suppliers & productsAmenity managementAlternatives to plastic bottled waterSustainable food and beverage options Enhanced Indoor Environmental Quality:Green HousekeepingIntegrated pest management practicesLow-emitting materials, such as paints, flooring and furniture Raising Awareness:Property-level Green CouncilSustainable Meetings PracticesAlternative transportation options, such as preferred parking for eco-friendly cars and shuttle services
Amenities / Features
Airport & Shuttle Information
We are located a little over a mile from the San Diego Aiport, located on Harbor Island. Our resort style property is surrounded by the SD Bay. We offer a complimentary shuttle to and from the airport to all guests.
Local Shuttle Info: we provide shuttle to airport - every 30 minutes complimentary
Breakfast Information
Breakfast is not included in rate. Our restaurants offer breakfast options starting anywhere from $7.00 to $30.00.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Dogs up to 40 lbs. are allowed. There is a maximum of one dog per room. Dogs must be accompanied by owners at all times. Guests must sign pet-waiver upon check-in and will be charged a pet fee of 35 USD per day. Additional fees may be incurred if excessive cleaning is deemed necessary. Please contact the hotel for further information.Cats are not allowed. Internet / WiFI
We offer High Speed Internet Access (up to 7mb/s) in guestroom and lobby areas within the Resort Charge.
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
